SSS to convert documents to electronic data

QUEZON CITY, July 7 (PIA) — One of the “biggest programs” of Social Security System (SSS) is to improve service delivery mechanism of the agency, according to SSS President and CEO Emilio De Quiros.

“We are trying to revise a number of our systems, and one of them is automated records management,” de Quiros said during the recently concluded Communication and News Exchange (CNEX) and Talking Points today.

“This project started because since the beginning of SSS, we do not normally archive our documents, and the files are all in paper and microfilm. So what we are doing right now is to convert all these files into electronic file, as well as scan all the existing forms, so that we will have easier time in finding the documents that we need, De Quiros added.

De Quiros explained that the agency is currently scanning all the forms that were filed by the members.

“As of today, it was really hard for us to look for documents or microfilms that are packed in different boxes.”

According to SSS President, they are also trying to avoid a similar problem that they have encountered during the time they converted their file into IBM system.

“What happened was we were transferring the microfilm of data from 1985 to 1989, and it got lost. We were not able to transfer these files, although they are intact in the microfilm. So our members who are going to retire are encountering problems, because they have gaps in their contribution. And that is what we are trying to address by converting these files, so we will be able to post the accurate data,”de Quiros said.

The automated records management project is slated to finish by the end of this year. (PIA-MIMAROPA)